Privacy Policy
Effective October 12, 2026
This policy describes how Tile and Pavers handles information collected through this website and estimate requests. Contact us at support@tileandpavers.com or (754) 799-5211 with privacy questions.
Information you choose to provide
When you contact us, you may provide your name, phone number, email, property address or city, service interests, project details and optional photographs. If you choose to receive text messages, we record that choice and the consent language presented to you. Please send only information and photographs relevant to your project; avoid including financial account details or other unnecessary sensitive information.
How information is used
We use inquiry information to respond, understand your project, prepare or discuss an estimate, arrange appointments and communicate about requested work. We also use relevant records to operate the service, prevent misuse and address questions or disputes. Submitting an estimate request does not require agreement to receive text messages.
SMS and mobile information
Mobile numbers and SMS consent are not shared with third parties or affiliates for marketing or promotional purposes. We do not sell SMS opt-in information. Service providers that help us deliver requested communications may process necessary information on our behalf for that operational purpose, subject to appropriate restrictions. SMS consent is optional and separate from requesting an estimate. Reply STOP to opt out of texts or HELP for help. Message frequency varies, and message and data rates may apply.
Service providers and disclosure
We use service providers for website hosting, customer relationship management, form processing, file storage and communications. They may process information needed to provide those services. Estimate forms, when available, use 360 CRM. We may also disclose information where required by applicable law or as necessary to respond to a lawful request, protect rights or address suspected misuse. These operational disclosures do not authorize third-party marketing with your mobile number or SMS consent.
Technical information and local storage
Hosting and form infrastructure may process technical information such as IP address, browser information, request timestamps and security events. The website does not include advertising trackers or analytics cookies in its current implementation. Optional security checks may be loaded when a configured form requires them. This site does not store the contents of estimate forms in browser local storage.
Photos and project information
Optional photo uploads are used to understand your request and discuss the project. Uploaded files are handled by the form service and are not published automatically to the website gallery. Please provide only images you are authorized to share and avoid unnecessary images of people or personal documents.
Retention and security
We retain information as needed for the inquiry, customer relationship, operational records and applicable obligations. Appropriate safeguards are used to limit access, but no online transmission or storage method is completely secure. Contact us to discuss deletion or correction of information; some records may need to be retained for legitimate operational or legal reasons.
Your choices
You can contact us to request access to or correction of your information, ask about deletion, or change communication preferences. We may need to verify your identity before acting. You can opt out of SMS by replying STOP. Choosing not to receive texts does not prevent you from contacting us by phone or email.
External links and children
Links to government or other external websites are provided for convenience; those sites have their own privacy practices. This website is intended for people seeking property services and is not directed to children under 13. Please contact us if you believe a child has provided personal information through this website.
Changes and contact
We may update this policy as the website or our practices change. The effective date above identifies the current version. Write to Tile and Pavers, 433 Plaza Real Suite 275, Boca Raton, FL 33432, or email support@tileandpavers.com.